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JOIN THAI EXPRESS REWARDS TODAY

To collect points, earn rewards and receive exclusive offers you won’t want to miss!

Our benefits include:

Welcome offer

Get 50 points when you register online (don’t forget to include your Birthday!)

Earn points

Earn 1 point for every dollar spent in-store or online or in-app. Every 75 points earned automatically converts to $5 off your next order!

Celebrate your Birthday

With Thaï Express Rewards, get $10 off during your birthday month, just another way to enjoy more Thaï Express!

Special offers

Sign up for email or text message to stay in the know for all of our exclusive ways to earn bonus points on your purchases.

Start earning
Thaï Express rewards
in just a few easy steps

JOIN NOW

1. Create an account online and be sure
to fully register JOIN HERE

2. Start earning rewards during your first in-store visit or log in online to order online or in-app. ORDER ONLINE

3. Check your balance and redeem your points for rewards CHECK YOUR BALANCE

4. Read the full Terms and Conditions for Thaï Express Rewards

CLICK HERE

Question? We’ve got Answers

Points are accumulated to earn rewards. With every $1 spent, you accumulate 1 point. After 75 points are accumulated, they will automatically convert into a $5 off reward. Rewards are offers that are available in your account and can be redeemed within 90 days of earning.
 
Points will automatically be added to your account as long as you are logged in (or provide your phone number at the cash) at the time of purchase. As soon as you obtain 75 points, they will automatically convert themselves into a $5 off reward (meaning you will no longer see 75 points in your balance but you will see a $5 reward in the corresponding section in your app).
 
To use a reward, you must have a minimum purchase value of $10 (pre tax value) and be a fully registered rewards member as rewards are only available to users with a fully registered account. A fully registered account is one that has been created online, where all required fields are completed.
 
To register, click HERE | To review terms & conditions, click HERE
Points do not expire, however once 75 points are earned, they will convert into a reward. Rewards that are earned from converted points (ex: 75 points = $5 reward – applicable to purchases valued at $10 or more pre applicable taxes) are valid for 90 days after earned. Once your reward is earned, it is eligible to be applied on your next purchase. Don’t miss out – be sure to opt-in for email communications to be notified of your welcome points!

To earn points during your in-store purchase at your favourite Thaï Express location, simply enter your phone number (the number associated with your registered account) on the touchscreen display near the cash register.

No worries! Log into your account HERE. You can then add your reciept number directly in to your account to be able to add the points manually. If you’re unable to do so please contact us HERE.

If for whatever reason you do not get your points after your purchase, you can add them by logging in to your account online HERE. Rewards ($5 off with the exception of birthday rewards) are valid for 90 days before they expire.
 
Great question! Once 75 points are earned, they will automatically convert into a $5 reward (redeemable on a purchase with a minimum value of $10 pre applicable taxes). At that time, points will disappear from your point bank and can instead be found in the form of a reward in the offers section on the Thaï Express app. Rewards expire 90 days after earned.
Happy Birthday!! Your birthday reward becomes available 6 days before your birthday and is valid for an additional 3 weeks after your birthday (available for a total of 30 days). Your reward can be applied to any puchase over $20 (pre applicable taxes).
Glad you asked! For every $1 spent (pre applicable taxes) you earn 1 point. Once 75 points are earned, your points convert to a $5 reward that can be redeemable as of your next purchase, valued at $10 or more. Rewards are valid for 90 days once earned.
 
Additonally, 50 welcome points are gifted to members upon fully registering/creating their account online; click HERE to register your account.

Join Thaï Express rewards to
collect points, earn rewards
and receive exclusive offers
you won’t want to miss!

EXPLORE REWARDS

Our benefits include:

Welcome offer

Get 50 points when you register online (don’t forget to include your Birthday!)

Earn points

Earn 1 point for every dollar spent in-store or online or in-app. Every 75 points earned automatically converts to $5 off your next order!

Celebrate your Birthday

With Thaï Express Rewards, get $10 off during your birthday month, just another way to enjoy more Thaï Express!

Special offers

Sign up for email or text message to stay in the know for all of our exclusive ways to earn bonus points on your purchases.

Start earning
Thaï Express rewards
in just a few easy steps

JOIN NOW

Create an account online and be sure to fully register
JOIN HERE

Start earning rewards during your first in-store visit or log in online to order online or in-app.
ORDER ONLINE

Check your balance and redeem your points for rewards CHECK YOUR BALANCE

Read the full Terms and Conditions for Thaï Express Rewards

CLICK HERE

Question? We’ve got Answers

No worries! Log into your account HERE, you can then add your reciept number to add the points manually to your account.

Welcome REWARD points are gifted to members when they register their account online. Points are valid for 30 days after earned, as well as the rewards that convert once you have reached 75 points. Your reward is then triggered by your next purchase. Don’t miss out – opt – in for email communications to be notified of your welcome reward!
 
 

Once your account is REGISTERED online, simply give your phone number to the cashier to earn points during your next purchase at your favourite Thaï Express location.

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SAME SAME BUT DIFFERENT

Our Story
Order Online
Download the App
Contact Us
Franchising
News
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INSTAGRAM
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©2023 THAÏ EXPRESS

TERMS AND CONDITIONS

REWARDS PROGRAM TERMS AND CONDITIONS

 

BINDING AGREEMENT 

The terms and conditions constitute a valid and binding agreement between Thai Express and rewards program members (“you” or “Member”) regarding its rewards program. By registering your rewards card online, you agree to be bound by these terms and conditions as well as those found at Spend Go.

REGISTRATION

You must become a rewards member in order to participate in the Thai Express rewards program. You can become a member by registering your Thai Express rewards card online at Spend Go. You must ensure that you have entered your contact information correctly and provided an active email account address.

PROMOTIONS

By providing your contact information, you authorize Thai Express to send you promotional items and other Thai Express rewards-based promotions. These items and promotions may be sent to you via mail, email, or SMS. Thai Express is under no obligation to send you any of the aforesaid items or promotions.

All rewards program benefits and offers are subject to availability and may be changed at any time without notice.

ELIGIBILITY

Membership in the Thai Express rewards program is free and available to any individual who (i) possesses the legal authority to agree to these terms and conditions as well as those established by its partner which may be found at Spend Go; (ii) resides in a jurisdiction which legally permits participation in a rewards program and (iii) provides valid and accurate information when registering their card.

POINT ACCUMULATION AND REDEMPTION

Thai Express rewards Members can accumulate points at participating Thai Express locations.

Thai Express rewards points are automatically converted to a $5.00 reward once you accumulate 75 points. The rewards may be used for purchases at participating Thai Express’s restaurants located in Canada. The rewards must be redeemed within the 30-day period following the day on which they are earned. If the rewards are not used within this delay, they automatically expire and can no longer be used.

PROGRAM

The following table contains a summary of the Thai Express rewards program.

Earn Points Earn 1 point for every dollar spent in restaurant or online*
Rewards Receive a $5.00 reward for every 75 points you accumulate**
Welcome Offer Receive 50 points for signing-up
Birthday Offer Enjoy $10.00 off your order with a minimum purchase of $20.00*

* Less taxes and other exclusions.

** The rewards expire after 30 days.

*** Offer valid 1 week before birthdate and expires 30 days after your birthdate.

TRANSACTION 

In order for a transaction to be considered valid (and allow you to accumulate points), you must enter your contact information at the time you make a purchase.  Points are only accumulated on purchases of $5.00 or more before taxes if they are made at participating Thai Express locations.

NO CASH

The rewards, promotions and offers provided by Thai Express in connection with this program cannot be exchanged for cash.

ACCOUNTS AND ADJUSTMENTS

Your transaction history (complete with rewards you have accumulated) will be preserved if you have registered your card online.

A Member may request points earned in connection with a transaction that is not reflected in their account by contacting Thai Express’ customer service team at rewards@thaiexpress.com. Such request must be received within the 60-day period following the transaction in question. Once Thai Express receives such a request, it will determine whether an adjustment is required. Thai Express has no obligation or duty to correct an error unless the aforesaid request is received within the prescribed delay and the Member has provided any information or document required by Thai Express.

BALANCE

Thai Express rewards members can obtain their account balance by registering their card online at Spend Go  or by emailing Thai Express’ customer service department at rewards@thaiexpress.com.

NO SALE OR TRANSFER

Members do not have the right to sell or transfer any points, awards or other Member benefits. Thai Express may refuse to honor or recognize any points, awards or Member benefits which it believes may have been transferred or sold.

PERSONAL INFORMATION

Members are required to notify Thai Express if there is a change in their personal information, such as their address, telephone number and email address. Changes can be made by updating member online profiles.

By opening a rewards account, you consent to the collection, use and disclosure of personal data by Thai Express’ rewards partners.

For more information on how your personal information is collected and used by Spendgo, please consult the Privacy Policy found at the following website: Spend Go.

MODIFICATIONS

Thai Express reserves the right, at its sole and absolute discretion, to modify these Term and Conditions and to select its rewards partners. Modifications to the program will be made directly on the Thai Express website and will not be the subject of any notice. Your continued use of your card (or membership account number assigned to you) will constitute your agreement with any changes made by Thai Express.

TERMINATION

Thai Express reserves the right, at its sole and absolute discretion, to terminate the Thai Express rewards program. If the program is terminated, Thai Express will provide advance notice to all Members and confirm the effective date of termination.

A Member cannot accumulate points or claim rewards after the effective date of termination of the program. If the program is terminated, all unredeemed points will be forfeited without any obligation or liability and no award claims will be honored after the effective date of termination. Thai Express will not compensate or pay cash for any forfeited or unused points or rewards.

Limitation of Liability

To the fullest extent permitted by law, Thai Express shall not be liable for any losses, costs, expenses, fines, fees or damages of whatsoever nature and kind, including, without limitation, direct, indirect, incidental, consequential, punitive, special or exemplary damages (hereinafter collectively referred to as, the “Damages”) arising from or in connection with the rewards program, the whole regardless of whether Thai Express has been advised of the Damages or whether such Damages were reasonably foreseeable.

INTERPRETATION

All interpretations of these terms and conditions are at Thai Express’ sole discretion. All decisions made by Thai Express shall be final.

GOVERNING LAW

This agreement shall be governed by and construed in accordance with the laws of the Province of Québec and the applicable laws of Canada therein.

ENTIRE AGREEMENT

This agreement is the complete and exclusive statement of agreement between you, Thai Express and all its affiliates regarding the subject matter hereof and supersedes all prior agreements and understandings in connection therewith.

ENFORCEABILITY

Should a term or condition set forth herein be determined to be unenforceable, that term or condition will be ineffective to the minimum extent necessary so that the remaining terms and conditions will otherwise remain in effect.

WAIVER

Thai Express’ failure to enforce any provision found in these terms and conditions or its waiver of any breach of these terms and conditions shall not prevent any subsequent enforcement of any such provision or be deemed a waiver of any subsequent breach.

English Language

The parties hereby acknowledge that it is their express wish that these terms and conditions be drawn in the English Language only. Les parties reconnaissent qu’il est de leur volonté expresse que ces Conditions d’utilisation soit rédigées en langue anglaise seulement.

CONTACT US

If you have any questions or would like to contact us regarding our rewards program, please visit our web site at rewards@thaiexpress.com.

These terms and conditions were last modified on January 01, 2023.

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DECLINE

© 2023 THAI EXPRESS IS A DIVISION OF MTY FRANCHISING INC.